PRIVACY NOTICE
We are Stony Dry Cleaners. In this document, “we”, “our”, or “us” refer to Stony Dry Cleaners.
INTRODUCTION
This is a notice to inform you of the Stony Dry Cleaners policy about all information that we record/collect about you. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.
THE BASIS ON WHICH WE PROCESS INFORMATION ABOUT YOU:
The law requires us to determine under which of six defined basis we process different categories of your personal information, and to notify you of the basis for each category.
If a basis on which we process your personal information is no longer relevant, then we shall immediately stop processing your data.
If the basis changes then if required by law Stony Dry Cleaners shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.
INFORMATION WE PROCESS BECAUSE WE HAVE A CONTRACTUAL OBLIGATION WITH YOU:
When you create an account on the Stony Dry Cleaners website, buy a product or service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us.
In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information.
We may use it in order to:
Stony Dry Cleaners processes this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract.
Additionally, we may aggregate this information in a general way and use it to provide class information, for example to monitor our performance with respect to a service we provide. If we use it for this purpose, you as an individual will not be personally identifiable.
Stony Dry Cleaners shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.
INFORMATION WE PROCESS WITH YOUR CONSENT:
Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including our products and services, you provide your consent to us to process information that may be personal information.
Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our website use of cookies.
Sometimes you might give your consent implicitly, for example, when you send us a message by e-mail to which you would reasonably expect us to reply.
Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally. Stony Dry Cleaners may aggregate it in a general way and use it to provide class information, for example to monitor the performance of a specific page on our website.
Stony Dry Cleaners continues to process your information on this basis until you withdraw your consent, or it can be reasonably assumed that your consent no longer exists.
You may withdraw your consent at any time by instructing us [email protected]. However, if you do so, you may not be able to use our website or our services further.
INFORMATION WE PROCESS FOR THE PURPOSES OF LEGITIMATE INTERESTS:
Stony Dry Cleaners may process information on the basis there is a legitimate interest, either to you or to us, of doing so.
Where we process your information on this basis, we do so after having taken careful consideration to:
For example, we may process your data on this basis for the purposes of:
INFORMATION WE PROCESS BECAUSE WE HAVE A LEGAL OBLIGATION:
Stony Dry Cleaners is subject to the law like everyone else. Sometimes, we must process your information to comply with a statutory obligation.
For example, we may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a court order.
This may include your personal information.
COMPLAINTS REGARDING CONTENT ON OUR WEBSITE:
If you complain about any of the content on our website, we shall investigate your complaint.
If we feel it is justified or if we believe the law requires us to do so, we shall remove the content while we investigate.
SENDING A MESSAGE TO OUR SUPPORT TEAM:
When you contact us, whether by telephone, through our website or by e-mail, we collect the data you have given to us in order to reply with the information you need.
Stony Dry Cleaners records your request and our reply in order to increase the efficiency of our business.
Stony Dry Cleaners keeps personally identifiable information associated with your message, such as your name and email address to be able to track our communications with you to provide a high-quality service.
DISCLOSURE AND SHARING OF YOUR INFORMATION
Information we obtain from third parties
Although we do not disclose your personal information to any third party (except as set out in this notice), we sometimes receive data that is indirectly made up from your personal information from third parties whose services we use.
No such information is personally identifiable to you.
ACCESS TO YOUR OWN INFORMATION
Access to your personal information
REMOVAL OF YOUR INFORMATION
If you wish us to remove personally identifiable information from our website, you may request removal of all your data from our Privacy Centre.
This may limit the service we can provide to you.
VERIFICATION OF YOUR INFORMATION
When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.
Other matters
USE OF SITE BY CHILDREN
ENCRYPTION OF DATA SENT BETWEEN US
Stony Dry Cleaners website use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us.
Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or other trust mark in your browser’s URL bar or toolbar.
HOW YOU CAN COMPLAIN
RETENTION PERIOD FOR PERSONAL DATA
Except as otherwise mentioned in this privacy notice, Stony Dry Cleaners keep your personal information only for as long as required by us:
COMPLIANCE WITH THE LAW
Our privacy policy has been compiled to comply with the law of UK. If you think it fails to satisfy the law of your jurisdiction, please contact us at: [email protected]
However, ultimately it is your choice as to whether you wish to use our website.
REVIEW/MODIFICATION OF THIS PRIVACY POLICY
Stony Dry Cleaners may update this privacy notice from time to time as necessary, you will be notified via our Privacy Centre if our policy changes.
[njt_gdpr_policy]Privacy Policy
Last Updated On 07-Apr-2024
Effective Date 07-Apr-2024
This Privacy Policy describes the policies of Stony Dry Cleaners, 7 Swinfens Yard, Bucks MK11 1SY, United Kingdom of Great Britain and Northern Ireland (the), email: [email protected], phone: 01908263001 on the collection, use and disclosure of your information that we collect when you use our website ( https://www.stonydrycleaners.co.uk ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.
We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.
Information We Collect:
We will collect and process the following personal information about you:
Name
Email
Mobile
Address
How We Collect Your Information:
We collect/receive information about you in the following manner:
When a user fills up the registration form or otherwise submits personal information
Interacts with the website
From public sources
How We Use Your Information:
We will use the information that we collect about you for the following purposes:
Marketing/ Promotional
Creating user account
Testimonials
Customer feedback collection
Processing payment
Support
Manage customer order
If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.
How We Share Your Information:
We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:
Ad service
Analytics
We require such third party’s to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.
We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.
Retention Of Your Information:
We will retain your personal information with us for 90 days to 2 years after user accounts remain idle or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.
Your Rights:
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at [email protected]. We will respond to your request in accordance with applicable law.
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
Cookies Etc.
To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.
Security:
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
Grievance / Data Protection Officer:
If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Stony Dry Cleaners, 7 Swinfens Yard, email: [email protected]. We will address your concerns in accordance with applicable law.
Privacy Policy generated with CookieYes.
Stony Dry Cleaners is a family owned business which specialises in providing high quality laundry, ironing and dry cleaning services from our prominent retail premises located in Stony Stratford – Milton Keynes. We offer a quick and convenient local collection & delivery service to both domestic and commercial customers.
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